1.Maintain standard of services that has
been established by Spa Academy.
高度保持水療培訓學校出臺的服務標準。
2.To prepare, clean and tidy spa premises.
為水療中心的干凈整潔做好準備。
3.To be fully aware of the daily booking
programmed and to update any changes to the reception.
要清楚每天的預定, 根據預訂信息并做好相關準備工作。
4.To provide body massages, body
treatments, facials, manicures, pedicures and hair care to Spa’s guests.
為客人提供身體按摩, 身體套餐療程, 面部護理, 手部護理, 腳部護理和頭發(fā)護理等療程。
5.To check and maintain product supplies at
the beginning and end of each day.
每天開始和結束工作時都要做好對產品的維護和檢查工作。
6.Replace soiled Linen in the pavilion with
clean one.
做完客人要即使更換療程房里的臟布草, 并補上新布草。
7.Check and clear all Spa fresh materials
in the General Store.
檢查,清點儲藏室里所有的新鮮材質。
8.To ensure that the guest is greeted by
their family name as far as possible.
確保第一時間以客人的姓名稱呼他們。
9.To ensure guest comfort during the
treatment by monitoring room temperature, lighting, sunlight and music level.
確?？腿嗽谶m當的室溫, 燈光和陽光強度,
音樂音量下享受到舒服的療程。
崗位要求
1. Experience in the same position is preferred.
同崗位工作經驗優(yōu)先考慮。
2.Familiar with the hotel's customer
service requirements.
熟悉掌握酒店對客服務的要求。
3.Professional and responsible, civilized
behavior.
有事業(yè)心和責任感，行為舉止文明禮貌。
4.Be interested in and understand Spa
environment, concept and service.
熱愛和了解水療行業(yè)，水療理念和服務
